Privacy Policy | Free The Freela
Free the Freela / política de privacidad

Free The Freela’s Privacy Policy

We actively work to ensure the security and protection of your data. We do not sell your information and we want to establish a transparent relationship with you.

So, in case you don't understand any information in this document, please contact our support team at ajuda@freethefreela.com.

By using Free The Freela (also referred to as the “Platform”), you automatically agree to this Platform Privacy Policy (“Free the Freela’s Privacy Policy”). If you do not agree with any condition set forth in this document, you must not use the Platform.

1. General requirements

1.1. Free The Freela processes the personal data of its users in accordance with Brazilian Law No. 13.709/2018 (General Personal Data Protection Law – “LGPD”).

1.2. We use Cookies and other tracking technologies (eg "web beacons") to recognize your browser and understand your preferences. This helps us customize and optimize our service.

We may hire third-party service providers to perform the analysis of the information collected. These service providers are not authorized to use the data collected on our behalf except to help us conduct and improve our service and must ensure the confidentiality of the information.

1.3. We offer the use of a secure server. All sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology.

1.4. We do not sell, transfer or exchange your information with third parties.

1.5. We share your information only with trusted third parties directly linked to the operation of the platform and who agree to maintain the confidentiality of information and data. These services may include but are not limited to, payment processing, customer service, and metrics monitoring.

2. Information Collected

2.1. We collect information that you voluntarily provide to us or share with other users, as well as certain technical information that is automatically collected by our systems, such as your IP address and browser information that allows us to provide you with a better user experience and more personalized browsing. Such information is collected when you register on the platform, purchase or offer a service, make a payment, fill in a form or browse the website.

2.2. The information you choose to post on the site (including, but not limited to, photos, videos, text, music, reviews, deliverables) is no longer private, as is any information posted online.

2.3. If you wish, you can access the site anonymously, using an incognito window on your browser, or disable Cookies. By doing this it is possible that you may not be able to access all our features.

3. Use of collected information

3.1. Information collected on our site is used to improve and personalize your experience, optimize our site and service, process payments and transactions, promote content, and send emails and notifications.

3.2. We may use your information to contact you, but we will not allow anyone else, including other members of our community, to access your data or contact you by any means other than your profile on the Free The Freela platform.

3.3. You may choose not to receive further emails from the platform by unsubscribing through the unsubscribe link available at the end of each email.

4. General Provisions

4.1. Your personal information may be stored on systems around the world and may be processed by third-party service providers acting on our behalf. These providers may be based in countries that do not offer an equivalent level of privacy protection as the country in which you live. In that case, we ensure adequate safeguards to protect your personal information.

4.2. Check our Terms and Conditions for the platform's usage and liability specifications.